Home / FAQ

Our Most Common

Frequently Asked Questions

Straight answers from the Precision Services team in McCalla on septic, HVAC, electrical and plumbing work across the Birmingham area.

Technician inspects outdoor AC unit wiring for Precision Services LLC

24/724/7 emergency serviceLicensed and insured

4.9 ★★★★★Rated on Google

35+ yearsof experience

Licensed & insuredOn every job

24/7 serviceEmergencies, day or night

General questions

Do you offer emergency service 24/7?

Yes, we offer 24/7 emergency services to ensure your urgent plumbing, electrical, HVAC, and septic system issues are handled promptly. No matter the time of day or night, our expert technicians are ready to provide fast, reliable solutions to keep your home or business safe and functional.

Are you licensed and insured?

Yes, we are fully licensed and insured, ensuring that all our work meets industry standards and local regulations. Our certifications and coverage provide peace of mind, guaranteeing professional, safe, and reliable service for your home or business.

How much is your service call?

At Precision Services LLC, we offer a $79 service call fee to cover the cost of sending a professional technician to your home or business for an initial assessment.

This fee ensures you receive professional expertise, accurate diagnostics, and upfront pricing—all with no hidden costs or obligations. Contact us today to schedule your service call!

Do you offer financing?

Precision Services offers multiple easy payment options: financing through Wells Fargo or GreenSky, or our in-house 90-day plan.

HVAC questions

How often should I have my HVAC serviced and maintained?

Your HVAC system should be serviced at least twice a year—once in the spring for the air conditioning and once in the fall for the heating system. Regular maintenance helps improve efficiency, extend the lifespan of your system, and prevent costly repairs by addressing potential issues before they become major problems.

Should I repair or replace my HVAC system?

Our rule of thumb: under 10 years old, repair it. Over 15 with a major failure — compressor, heat exchanger, coil — replacement usually wins. Between those it comes down to the repair cost against the unit’s overall condition and what you’d save in running cost. We show you both numbers and let you decide.

Why is my AC running but not cooling the house?

The most common causes are a dirty air filter, a failed capacitor that stops the outdoor unit from running, low refrigerant from a leak, or a frozen evaporator coil. Check the filter and make sure the outdoor fan is spinning. If the air still isn’t cold, call us for a diagnosis.

Why is my furnace blowing cold air?

The usual causes are a furnace locking out on a safety switch before it fully lights, a dirty flame sensor shutting the burner down seconds after ignition, or a thermostat set to run the fan continuously, so you feel room-temperature air between heating cycles. If the burner lights and then quits, stop resetting it and call us.

What does emergency heat mean on my thermostat?

Emergency heat shuts the outdoor heat pump off and runs only the electric backup heat strips. It keeps the house warm while the heat pump is down, but it costs far more to run. Use it only until the heat pump is repaired.

Do you install ductless mini-splits in rooms with no ductwork?

Yes — that is exactly what they are for. Garages, additions, sunrooms, workshops and bonus rooms over the garage are the most common installs we do. A mini-split heats and cools that space independently, without extending your existing duct system.

Plumbing questions

How much does a plumber cost in Birmingham?

Our service call fee is $79, which covers getting a licensed plumber to you and diagnosing the problem properly. From there you get an upfront price for the repair before any work starts, so you are never guessing. We offer multiple easy payment options on larger jobs: Wells Fargo, GreenSky and our in-house 90-day plan.

Do you offer emergency plumbing service?

Yes, 24 hours a day. Burst pipes, sewage backups and total loss of water are the calls we take at night and on weekends. Because our crews are in-house, the person who diagnoses the problem is the person who fixes it, rather than a dispatcher who books you for Monday.

How do I know if I have a hidden water leak?

The usual signs are a water bill that jumped without a change in habits, the sound of running water when every fixture is off, a warm spot on a slab floor, or damp patches and a musty smell. A quick test: shut off every fixture and watch the water meter. If it is still moving, water is going somewhere it should not be.

When does a house need repiping?

When you are repairing leaks in more than one place, seeing rusty or discoloured water, or losing pressure across the whole house, the pipe itself is usually the problem rather than any one joint. Older galvanized supply lines are the common culprit around here. We repipe in PEX, which resists corrosion and needs far less wall opened up than a copper repipe.

How long does a water heater last?

Tank units typically last 8–12 years in central Alabama; tankless units 15–20 with annual maintenance. Hard water shortens both — sediment flushing extends the life of either type.

Do you install tankless water heaters?

Yes — installation, repair, and annual descaling service. We’ll also tell you honestly whether your home’s gas line and venting can support tankless before you commit.

Electrical questions

Should I have my home or business electrical system inspected?

It is recommended to have your electrical system inspected at least every 3 to 5 years for general safety and code compliance. However, if you’re buying a home, experiencing electrical issues, or making major renovations, an inspection should be done sooner to prevent hazards and ensure your system is up to date.

Do you handle commercial electrical work as well as residential?

Yes. We work in homes and in businesses across the Birmingham area. On the commercial side that means repairs, panel work, lighting retrofits, dedicated circuits, build-outs and code corrections, scheduled to keep your downtime as short as we can.

Do I need a permit for electrical work in Birmingham?

Often, yes. Panel upgrades, rewiring and new circuits commonly need a permit and an inspection, while smaller repairs may not. It depends on the job and where the property sits. Tell us what you have in mind and we will sort out what applies and handle the permit where one is needed.

How do I know if my electrical panel needs upgrading?

The usual signs are breakers that keep tripping, an old fuse box, a panel with no room for new circuits, or plans to add a big load like a generator, an EV charger or new appliances. If a panel feels warm or smells like it is burning, turn off what you safely can and call us right away.

What counts as an electrical emergency?

A burning smell, a dead panel, sparking, exposed wiring, storm damage to your service, or a sudden loss of power that your utility is not reporting. If you see fire or smoke, get out and call 911 first. For the rest, call (205) 807-6319. We answer 24/7.

Septic questions

How often should I have my septic tank pumped?

Septic tanks should typically be pumped every 3 to 5 years, depending on factors such as household size, water usage, and tank capacity. Regular maintenance helps prevent backups, system failures, and costly repairs, so it’s best to follow a professional’s recommendation based on your specific system and usage.

How much does septic tank pumping cost in Birmingham?

Most residential pump-outs fall in a few-hundred-dollar range depending on tank size, access, and how full it is. We quote upfront before any work starts — and because we run our own pump trucks, you’re not paying a middleman.

Do I need a permit to replace a septic system in Jefferson or Tuscaloosa County?

Yes — replacements and new installs require health-department permitting and a perc test under Alabama Department of Public Health onsite sewage rules. We handle the paperwork and testing as part of every installation.

Can you repair my field lines without replacing the whole system?

Often, yes. If the tank is sound, we can repair or replace individual field line runs and restore drainage. We diagnose first — many systems quoted elsewhere for full replacement only need a targeted repair.

What should never be flushed into a septic system?

Wipes of any kind, including the ones labeled flushable, along with paper towels, feminine products, cat litter, coffee grounds, and cooking grease. Avoid pouring harsh drain chemicals or large amounts of bleach down the drain as well — they kill the bacteria your tank needs to break down solids.

How do I know if my septic system needs to be replaced?

Backups that come back even after the tank is pumped, a drain field that stays soggy or smells, a cracked or collapsed tank, or a home that has outgrown its system are the usual signs. Many systems can be repaired instead, so we diagnose first and only recommend replacement when a repair won’t hold.

Home repair & remodeling questions

What kinds of home repairs do you take on?

Drywall, doors, trim, caulking, small carpentry, decks, siding, gutters, appliance hookups and general interior and exterior repairs. If you have a list of small jobs, send us the whole list. It is usually easier to handle them together.

Do you handle the plumbing and electrical on a remodel?

Yes. Plumbing and electrical are done by our own crews, so a kitchen or bathroom remodel does not depend on coordinating separate subcontractors. You have one team and one number to call.

Can you repair storm damage to my home?

Yes. We repair damaged siding, sagging gutters and rotted trim, and our electricians can handle storm damage to your electrical service. Call (205) 807-6319 and tell us what you are seeing.

What areas do you cover for home repair and remodeling?

We are based in McCalla and work across Birmingham, Bessemer, Hueytown and the surrounding Jefferson County communities. If you are close by and not sure, give us a call.

Still have a question?

Call us or send a quote request and we will walk you through it.

Learn about our company

Shawn Bice talks about our services.

Hear from our founder how Precision Services works, then call or request a quote whenever you are ready.

Google reviews

Trusted home services in Birmingham, AL

Posted on Google Google
Logan Phillips
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent communication and service, reasonably priced too! Tanner was incredible to work with.
Posted on Google Google
Ronald Sipple
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Precision team are very friendly and professional. They showed up on time and had all the equipment necessary to find and clean my septic tank.
Posted on Google Google
Pamela Brown
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tony did a great job today with an issue at my home, as he was prompt and explained everything so that I could understand what he was doing and why it needed to be done. Thanks!
Posted on Google Google
derrick davis
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I love the work that was done GREAT JOB
Posted on Google Google
Scottie Hodge
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome guys did an amazing job I would recommend these guys to anyone havingseptic issues.
Posted on Google Google
David Clarke
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always deliver more than expected you guys are great
Posted on Google Google
Abigail Chafton
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used precision for years and we have never had a bad experience. Shawn works with us and every job he's done has been amazing. He communicates and he responds same day! He is not only a plumber either. He is the best contractor i have ever worked with. Will definitely be using him again with any needs.
Posted on Google Google
Camille Davis
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Levi with Precision Services came out to clean out our tanks and help us fix an issue and they did a wonderful job! 👏🏻👏🏻 I highly recommend Levi and his team! They are very timely and professional. They communicate well about what is needed and care about their customers. I’m so glad we chose them for the job. 🙌🏻
Posted on Google Google
Layney Adams
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Levi and cross came and pumped my septic tank as it was backing up in my house so thankful for them
Posted on Google Google
Jo’s Vanity
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Levi came and pumped my tank! He did a wonderful job. Thank you so much!

Ready when you are, day or night.

From small repairs to major renovations, we are committed to precision, quality, and customer satisfaction. Contact us today and experience the difference of working with a team that puts your comfort, safety, and property first!